Global Household Products Manufacturer Improves User Experience and ROI

Bristlecone enabled a shift in culture that ensured information sharing and communication and educated users about the project benefits.

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Project Overview

Region

USA

Industry

Manufacturing

Challenges

  • Sluggish adoption of new procurement system
  • Lack of awareness about new system benefits
  • Ineffective communication shared with users

Results

  • Seamless change of SAP ecosystem for users
  • Better supplier collaboration through digitalization
  • Reduction of manual touchpoints and lead times

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Learn how Bristlecone’s change management services helped this company boost the success of its digital procurement transformation.