Large Retailer Boosts Customer Satisfaction by Accelerating Order Fulfillment
Process and system improvements are drastically reducing order fulfillment times, increasing payment settlements and enhancing customer experience
Project Overview
Region
United States
Industry
Retail
Challenges
- Lack of real-time visibility into customer transactions
- Inability to quickly process orders across 1,000 stores
- No buy online, pick up in-store capabilities
Download Case Study
Learn how Bristlecone helped a North American retailer improve customer experience by enabling omnichannel commerce and accelerating order fulfillment, even on peak holiday shopping days.