---
title: Last-Mile Operations Case Study
description: Comprehensive assessment helped manufacturer identify process, technology and integration gaps to boost operational efficiency and last-mile visibility.
---

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# Global Home Appliance Manufacturer Defines Best-in-Class Last-Mile Operations

 Comprehensive assessment helped identify current process, technology and integration gaps hampering operational efficiency and last-mile visibility.

[Learn How](https://home.bristlecone.com/last-mile-case-study#form)

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[Contact Bristlecone](https://www.bristlecone.com/contact/)

## Project Overview

Region

Sweden

Industry

Consumer Durables

Challenges

- **Process non-compliance and lack of standardization**
- **Integration failure due to master data inconsistency**
- **Limited technical capabilities of carriers**

Results

- **Identified gaps in process, integration and technology**
- **Improved customer experience with order tracking**
- **Built a scalable last-mile solution for the D2C business**

#### Download Case Study

## Learn how Bristlecone’s comprehensive process and technology assessment helped this home appliance manufacturer improve last-mile operational visibility and customer experience.

 

 

 

 

 

 

 

 

 

 

 

 

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